Hair salons live on Instagram. The stylists post their color work, their cuts, their before-and-afters, and that feed is the portfolio. So the first thing a salon owner will tell you is that they don't need a website, they have Instagram.
They're half right. Instagram is great for showing the work. It's bad at the boring stuff a new client needs before booking: where exactly you are, what a balayage costs, which stylist does curly hair, what the cancellation policy is, and how to book without sending a DM and waiting a day for a reply. That boring stuff is your pitch.
How salons actually get booked
Almost every salon already uses a booking app of some kind. Clients book online, get reminders, and the salon manages the schedule from a tablet at the front desk. You do not want to replace that, and you shouldn't offer to. The owner has spent time setting it up, and the stylists are used to it.
What you can do is give the booking app a proper front door. The booking app's own page looks like every other salon's page on the same app. A website lets the salon show who they are, then sends people to book with one tap.
The preview: built around stylists
Salon clients don't really pick a salon. They pick a stylist. So the preview should reflect that.
- Header: salon name, neighborhood, a big "Book Now" button linking to their existing booking page, and a call button.
- Stylists: a photo and a short line for each person, what they specialize in (color, curly cuts, extensions, bridal), and a link to book with them directly if the booking app supports it.
- Services and price ranges: cuts, color, highlights, balayage, treatments, styling. Many salons list "starting at" prices because color varies a lot. Use their real numbers or leave placeholders.
- Photos: pull a handful from their Instagram or Google listing. Their best color work, the space itself.
- Policies: cancellation, late arrivals, deposits for long appointments. Clients respect a salon that's clear about this, and it saves the front desk a lot of awkward conversations.
- Location, hours, parking.
- Link to their Instagram, so the two work together.
A small detail that goes over well: a "New Clients" section that explains what to expect, like whether a color consultation is needed first.
Timing: when salons can talk
Lots of salons are closed Monday, and some are closed Sunday too. Saturdays are the busiest day, so skip them. Tuesday and Wednesday, mid-morning or early afternoon, tend to be calmer.
Here's the thing though: the phone at a salon is answered by whoever is at the front desk, and that person is often juggling a client checkout and a ringing line. For salons, walking in usually works better than calling. Go on a quiet weekday, ask when the owner is in, and come back to show them the preview on your phone. If you do call, ask when a good time is to reach the owner, and call back then.
Before you go in, check their current site
Some salons do have a site, often a template made years ago or something built by a booking platform. Run it through the Website Checkup. Common problems: slow mobile load, no https, an outdated copyright year, and a stylist list with people who left a long time ago. That last one is easy to spot and very relatable for owners.
What to say
Hi, is [Owner Name] in today? I'm [Your Name], I do websites for salons around here.
I love the color work on your Instagram. When I searched for salons near [Neighborhood], though, there wasn't a website for you, just the booking page, and it doesn't really show off your stylists.
I put together a free preview with your photos and your stylists, and the Book Now button goes straight to your booking app. Want to see it? I can show you on my phone or text you the link.
Send the text only if they say yes. The guide on texting a business a website preview has the wording that works best. If someone says not to contact them again, respect that, and don't ever say you're with the booking company, Instagram, or Google.
The objections
"We have Instagram." Agree, and keep it. Then point out that people who search Google for a salon see websites and listings first, and that Instagram doesn't clearly answer price, location, and policy questions. The site and the feed help each other.
"Our booking app has a page." It does, and the site will link right to it. But that page looks like every other salon on the app. The website is where they get to look like themselves.
"Stylists come and go, it'll be out of date." Good point, and it's exactly why updates are included in the monthly. A stylist leaves, you remove them that day.
"We're booked solid." Plenty of good salons are. A site can help them fill the books for newer stylists who are still building a client base. That's often a real need, even at busy salons. There's more on these in how to handle objections.
How to price it
Salon owners watch costs closely, since rent, product, and payroll eat a lot. Keep it simple. Many freelancers quote a one-time setup and a small monthly for hosting and updates, and salons appreciate that updates (stylist changes, price changes, new services) are part of the deal.
Bigger salons with a lot of stylists and services are more work to build and maintain, so a higher setup or monthly makes sense there. Smaller one- or two-chair studios might just want a single clean page. Be flexible. Barbershops usually want something even simpler, and nail salons land somewhere in between.
Rover's list brings up the salons near you with no website or an outdated one first. One tap builds a preview with their name, colors and photos, and it writes a call script, voicemail, text and email you can use whether you call or walk in.
Common questions
Do hair salons need a website if they have Instagram?
Instagram shows off the work, but a website answers what new clients need: prices, stylists, policies, location, and an easy booking button. The two work best together.
Should I build a booking system for a salon?
No. Most salons already use a booking app. The website should link to it with a clear Book Now button instead of replacing it.
What should a hair salon website include?
Book Now and call buttons, stylist profiles with specialties, services with price ranges, photos, policies, location and hours, and a link to their Instagram.
Is it better to call or walk into a salon?
Walking in on a quiet weekday usually works better. The front desk is often busy, and showing the owner the preview in person makes a stronger impression.
Keep reading
- How to Sell Websites to BarbershopsSelling websites to barbershops works best in person. What to show on the preview, when to stop by, how to price it, and what barbers say back.
- How to Sell Websites to Nail SalonsHow to sell a website to a nail salon: lead with a clear service menu and nail art photos, visit in person on quiet days, and keep the pitch simple.
- How to Text a Business a Website PreviewWhen it's OK to text a business owner, exact text messages for sending a website preview, and the mistakes that get your number blocked.
- How to Handle Objections When Selling WebsitesWord-for-word replies to the objections you'll hear selling websites: word of mouth, too busy, too expensive, Facebook is enough, and more.